Money Back Guarantee

At Aayu Well, we prioritize your health and success. Our commitment to your well-being is reflected in our Money-Back Guarantee. Should you not achieve a minimum 10% reduction in body weight after diligently following either our Aayu Essence or Aayu Elevate programs for 12 paid months, we pledge to refund your entire (12-months) membership fee.

Eligibility Criteria that you must meet to qualify for Aayu Well’s Money Back Guarantee:

  1. Complete Program Participation: Full participation in the program is required for 12 paid months.
  2. Consistent Provider Visits: All recommended appointments with your healthcare provider must be attended.
  3. Limited Missed Appointments: You may not miss more than one appointment, including no-shows. You may not cancel or reschedule your appointments more than two times within 24 hours of the appointment.
  4. Active Program Engagement: Regular engagement with the program’s educational initiative and weight-tracking system, including regular weight checks as recommended, is essential.
  5. Absence of Prescription Weight Loss Medication: You must not have used any prescription weight loss medications (such as phentermine or GLP-1 medications like Ozempic, Saxenda, or Wegovy) in the twelve months preceding your enrollment in our program.

If you meet these criteria and believe you are eligible for a refund, please reach out to us at Our team will verify your eligibility based on the following criteria and initiate the refund process as outlined in our Refund Policy.]

To qualify for our Money Back Guarantee, adhere to the following criteria:

    1. Refund Request: Email your refund request to within two weeks (14 days) of completing the 12-month program.
    2. Weight Verification: Provide a verified record of your most recent weight, measured within 14 days of program completion.
    3. Timeframe Compliance: Ensure both the refund request and weight documentation are submitted within the specified two-week post-program period.
    4. Data Validation: Aayu Well reserves the right to validate the weight data submitted and determine your eligibility for a refund.

Note: Meeting these criteria does not automatically ensure a refund, as each case will be reviewed based on the provided documentation and adherence to our program guidelines.

We stand by the efficacy of our programs, and this guarantee underscores our dedication to your health journey.